the pioneer service pledge
Pioneer college caterers is proud to provide everyone entering our dining facilities a safe, warm, and inviting space to enjoy their meal. As we welcome you, we pledge to you:
about us
· We will continue to be a leader in safe sanitation practices with all our team members being safe food handling trained. A certified safe food handling manager will be scheduled on every shift.
· All employees will demonstrate individual health practices, only working when in proper health.
· All employees will practice proper hand hygiene standards and respiratory etiquette.
· All seating options will comply with appropriate, phased reopening, and social distancing guidelines.
· Hand sanitizing or hand washing stations will be available to all guests and employees.
· All serving and dining areas will be regularly cleaned and sanitized throughout the day, as needed, before and during meals and routinely after each meal.
· Place settings (plates, bowls, cups, etc.), utensils, and all serving vessels will either be single-use or will be properly cleaned and sanitized after each use.
Mission & Values Statement
Pioneer College Caterers is an organization committed to providing for the food service needs of faith-based colleges and universities. We strive to maintain long term relationships with these special communities by:
- Conducting our lives with integrity
- Nurturing trust and faith in all our relationships
- Respecting our clients’ missions
- Exceeding our clients’ service expectations
- Fostering the well being of our employees
- Exhibiting good stewardship of our time, talents and resources entrusted to us
- Maintaining profitability, which enables our existence and continued growth
Service is our product. It is our employees – at all levels – with their servant’s spirit who contribute to our success. We commit to establishing a fulfilling work environment which provides the opportunity for individual expression, personal and professional growth. We recruit and employ individuals with a passion for service.
Pioneer Philosophy
Realizing the need for a college food service management company that is a good partner-in-service to Christian colleges and universities, we are committed to the following objectives:
- To develop and maintain personalized service for all clients
- To maintain food programs of the highest standards
- To develop, train, and promote management personnel from within the company, whenever possible
- To provide an engaged corporate management team who thoroughly understand the communities they work with
At the core of Pioneer’s success is a philosophy that places client satisfaction before corporate growth. Client objectives are our primary concern. Pioneer achieves consistent, superior service because of our dedication of purpose, integrity, hard work, and an unflinching belief in true partnership. This is the “Pioneer Spirit.”
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Have questions? Concerns? Comments? Contact your Food Service Director here!