On most campuses, we are not responsible for reserving the event space or moving tables and chairs. Please make arrangements with the appropriate department to ensure the space is set up for your event. We require the room to be set up a minimum of two hours prior to the event start time to ensure catering set up for your event is ready on time. Buffets and served meals require setup to be completed four hours prior to event. This allows us adequate time for table and buffet settings. We will need a minimum of two hours at the end of the event to clean and reset the room.
Please ensure that facilities are unlocked to allow delivery, set up, and clean up for each event as noted above.
We do not supply trash or recycling receptacles outside of our dining facilities. If you need additional trash or recycling receptacles at your location, please make the appropriate arrangements prior to the event.
To ensure that your event is successful, all changes regarding the menu, guaranteed guest count and event arrangements must be confirmed three business days prior to the event. If you do not contact us with a final guarantee three business days prior to the event, we will use your estimated number as your guarantee and charge accordingly. We will be prepared to serve as many as 5% more than your guarantee. We will bill for the actual number in attendance or the guarantee, whichever is greater.
On the rare occasion that a cancelation occurs, we will not bill for expenses if the cancellation occurs three business days prior to the event. If cancellation occurs within three business days of the event, you will be billed for any expenses we incur related to preparation for the event.